26.09.2018 Konferencja G-Summit Warsaw 2018

G-Summit Warsaw 2018 is gathering visionaries, partners and industry thought leaders from across Poland, Europe & USA. Join us to hear from engaging and dynamic speakers and participate in interactive presentations that address the main challenges to delivering exceptional customer experience.

This year’s event theme “Connect. Engage. Innovate.” will showcase how our customers are using Genesys innovations to deliver frictionless customer experience across Sales, Marketing and Service.

  • Connect with industry thought leaders.
  • Engage with peers in informative breakout sessions.
  • And innovate all year long on the Genesys customer experience platform.

Konferencja G-Summit Warsaw 2018

  • Robotics and Its Impact on the Future of the CX Bruce Eidsvik, SVP, Global Field Marketing and Lead Generation
  • Customer Engagement in a Digital World Alberto Pasi, Director Strategic Solution
  • Genesys solutions update: PureEngage, PureConnect, PureCloud Sean Straus, Solution Consulting Team Lead
  • Blended AI, The Future of Customer Service Noelia Romanillos, Business Consulting Director
  • Genesys Predictive Routing Julio Hidalgo, Solution Lead director
  • Chatbots/Kate & Asynchronous Messaging Pawel Bublewich, Senior Solutions Architect
  • Demo Live on Stage Sean Straus, Solution Consulting Team Lead & Arkadiusz Kowalczuk, Sr. Solutions Engineer
  • Dynamic Case Management Frank Rijkhoff, Sr. Solution Architect

Bellotto Hotel, Senatorska 13/15, Warszawa



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